Refund Policy for iAmEvolving Inc.
Last Updated: 11/11/2024
Thank you for choosing iAmEvolving for your journals, pens, online courses, software applications, and more. We are committed to ensuring your satisfaction with our products. Please review the terms below for our return and refund processes.
1. Return Eligibility
We accept returns for certain products under the following conditions:
- Physical Products (e.g., journals, pens):
- Returns must be in their original, unused condition,
- within 30 days of purchase,
- and accompanied by proof of purchase (order number or receipt).
- Non-Returnable Items: Certain items cannot be returned, including:
- Digital products, such as downloadable content or software applications.
- Online courses or subscriptions that have been accessed or partially completed.
- Customized or personalized items.
- Items marked “final sale.”
2. Return Process for Physical Products
To return an eligible item, follow these steps:
- 1. Prepare the Item: Ensure it is unused, in its original packaging, and includes proof of purchase.
- 2. Shipping: Returns are at your expense. We recommend using a trackable shipping method, as we are not responsible for items lost during return transit.
U.S. Customers:
Ship your return to:
iAmEvolving Inc.
35 A Smithfield Blvd, 104
Plattsburgh, NY, 12901
Canadian Customers:
Ship your return to:
iAmEvolving Inc.
CP 62
Saint-Constant, QC J5A0E6
3. Refunds and Processing Time
- Refund Approval: Once your return is received and inspected, we will notify you of the refund approval status. If approved, we will process your refund within [3 business days] to your original payment method.
- Processing Time: Refunds may take several days to appear in your account, depending on your financial institution.
4. Exchanges
We only replace items if they are defective or damaged. For exchanges, contact us to initiate the process.
5. Shipping Costs and Non-Returnable Fees
Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items. Additionally:
- Non-Returnable Fees: Shipping, handling, and other fees are non-refundable.
6. Digital Products and Courses
Due to the nature of digital goods, refunds or exchanges are not available for software applications, digital downloads, or online courses once accessed or partially completed.
7. Contact Us
For questions about our refund policy or to initiate a return, contact us at:
Email: